Early Life Support

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Early Life Support Model 

The Early Life Support Period focuses on the early months of the MHHS migration period, where the Programme will monitor the performance of the new systems and processes, in conjunction with Code Bodies and Central Service Providers. 

The ELSM sets out:

  •  The enhanced support that is expected to be in place during the Early Life Support Period 
  • The governance approach for the Early Life Support Period and roles & responsibilities 
  • Early Life Support operating phases and Early Life Support exit criteria 
  • The key Early Life risk areas, monitoring and performance measures 
  • Risks, assumptions and dependencies

The Early Life Support Model was taken to the Migration & Cutover Advisory Group (MCAG) for baselining on Tuesday 29 April 2025 and confirmed for approval. The baselined artefacts can be accessed below:

MHHS Early Life Support Model v1.0

Elexon Performance Assurance Monitoring during MHHS Migration

If you have any questions, please email the Operational Readiness team at [email protected]